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Diversion Program Program Philosophy

Diversion recognizes the dignity and worth of all individuals in our care and creates therapeutic programming to help a person flourish in their recovery.

The rights of all persons in the program will be respected and protected. Treatment and support services will be flexible in nature to allow the program to meet the unique needs of each individual. Each person will be encouraged to actively participate in program activities as well as utilize community resources and natural supports in order to increase each person’s level of self-efficacy. People will be challenged to attempt new and different tasks with the understanding that unsuccessful attempts are an opportunity for growth and part of the learning process. Family members and other significant individuals will have the opportunity to be involved with the person’s recovery whenever possible and at the request of the person. 

Diversion program uses a broad-based philosophical and practical approach that is individualized and balanced for each resident. The program makes a concerted effort to maintain open communication with all involved agencies and professionals in order to coordinated and provide a comprehensive service to people. WellSpan Philhaven is accredited by the Joint Commission on Accreditation of Healthcare Organizations and in order to assure the quality of care provided, the program will continuously seek feedback from people using the service their families and/or significant others, Lancaster County BH/DS and other involved agencies on ways to enhance treatment services.

Planning for discharge begins at the time of admission and the resident is expected to be an active participant in the process. A primary goal for the Diversion program is to help individuals with mental health issues become self-sufficient in a more independent setting. The program also emphasizes the need for residents to develop a network of supports and services in order to successfully transition from the program to a less restrictive setting. As a result, readiness for discharge is based upon a resident’s mental stability, medication compliance, degree of self-initiative and access to and utilization of adequate community supports.