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Lancaster County Lancaster - Prince Street

Please note:
Some things have changed during the COVID-19 crisis.

You can still access care.

Telephone and video appointments are available.

For all care, call 24/7:
800-932-0359

Philhaven Access Center
You can also find out about specific programs and services.

Speak to a therapist without a scheduled appointment:
(717) 812-5405

Brief Therapy Open Access Line
Monday: 9:00 a.m.-7:00 p.m.
Tuesday: 9:00 a.m.-7:00 p.m.
Wednesday: 10:30a.m.-5:00 p.m.
Thursday: 9:00 a.m.-7:00 p.m.
Friday: 8:00 a.m.-4:00 p.m.
Your call will include a brief intake assessment, intervention and support. 

Set up outpatient services, or call if you're a current outpatient client:

Lancaster and Lebanon Counties
(800) 459-7497

York and Adams Counties
(866) 840-7036

Lancaster - Prince Street

WellSpan Philhaven, 812 N. Prince Street, Lancaster, PA 17603

Lancaster - Prince Street

About This Location

Our downtown Lancaster mental health center on Prince Street serves adults, children, and teens. Services include outpatient therapy and an adult day hospital/intensive outpatient program (IOP). Day Hospital/IOP is a program for individuals 18 years and older who have a diagnosis of a mental health illness and who are experiencing serious to severe levels of emotional distress.

At WellSpan Philhaven, we can help you address mental health conditions such as depression, anxiety, bipolar disorder, attention deficit disorder, phobias, post-traumatic stress disorder and more. 

If you are having anxiety, sadness or stress that does not go away and is severe enough to interfere with everyday life, WellSpan Philhaven can offer solutions to help.

Our office is located at the intersection of Prince St. and Clay St., next to Clipper Magazine Stadium.

View clinicians and other patient information for our Prince Street, Lancaster location.

WellSpan Philhaven
812 N. Prince Street
Lancaster, PA 17603

717-509-9845

800-932-0359

The following services are provided at Lancaster - Prince Street:

Services for Adults

Services for Children & Adolescents

Mon-Thur
7am-7pm
Friday
7am-4pm

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Programs and Services at Prince Street

Walk-In Outpatient Appointments (Open Access)

Open Access is a way to be seen without a scheduled appointment and a way to begin outpatient services. These walk-in appointments are available on a first-come, first-served basis.

Walking into our clinic does not include psychiatric appointments or medication appointments. Psychiatric evaluations and medication appointments, however, can be arranged for you at a later date.

Pre-registration prior to a walk-in appointment will shorten the intake time during your appointment. Pre-registration or intake time is necessary to enter your information into our computer system before services begin. You may call (800) 459-7497 if you wish to pre-register.

Bring your identification and insurance cards; and for children under age 14, bring joint custody papers, if applicable.

If you are in crisis, please contact your local county crisis intervention office or 911.

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